May 17–20, 2007
Portofino Bay at Universal
Orlando, FL
Preliminary Meeting Agenda
| Thursday, May 17 | |
|---|---|
| 8:00 am – 1:00 pm | MCAA/ECA Joint Golf Tournament Orange County National Golf Beverage cart sponsored by Relay Express |
| 1:00 pm – 2:00pm | Golf Lunch Sponsored by Continental Messenger |
| 10:00 pm - 2:00 pm | Tour - Universal VIP |
| 6:00 pm – 7:00 pm | First Time Attendee / Vendor / Sponsor Reception Sponsored by Complete Innovations All members and first time attendees are invited to attend a special reception to welcome them to the MCAA family. |
| 7:30 pm – 9:00 pm | Grand Opening Night Reception - Exhibit Hall Sponsored by Datatrac |
| Friday, May 18 | |
| 8:00 am – 9:00 am | Meet the Vendors Breakfast Sponsored by Datatrac |
| 9:00 am – 10:30 am | Keynote - “Falling Into Grace” Sponsored by Wireless Consulting, Inc. Former Connecticut Governor John G. Rowland brings the insight and candor of a political leader who has seen great success and has learned exceptional lessons from the challenges faced at the end of his public service career. In his own words, however, his success produced an “arrogance of power” and “sense of entitlement” that left him moving farther away from the real power of faith and renewal with others. Today, he is a much sought after inspirational speaker and is extensively involved in community outreach services. |
| 10:30 am – 10:45 am | Exhibitor Break - Exhibit Hall |
| 10:45 am – Noon | Franchising in the Courier Industry Presenters: Lonnie Helgerson, EmQuest Business Brokers Representative from Dynamex Matt Seiter, Relay Express Stuart Hyden, Velocity Express Franchising is an old concept that is now beginning to take hold in the courier industry. What are the fundamentals of franchising? How widespread will it become? How attractive an option is franchising for your business? Get ahead of the knowledge curve and find out about this new industry trend. |
| Noon – 1:00 pm | Lunch |
| 1:00 pm – 2:00 pm | Independent Contractor Update Chris Mackrell - Custom Courier Solutions Rick Chase - Express Messenger Systems MCAA continues to be the lead organization representing the courier industry in the fight for the right to utilize independent contractors. Learn what the organization has done and is going to do on the critical issue. |
| 2:15 pm – 3:15 pm | “Boosting Your Bottom Line Through Marketing – Tips and Tricks for Driving Customers To Your Door” Andrea Obston – President Andrea Obston Marketing Communications, LLC Are you having trouble attracting and retaining customers? Do you find your spending your dollars marketing projects with little or no return? Do you know how to make your website a key player in growing your business? This workshop will help you get a handle on all these questions and more. It will offer you practical tips of using traditional marketing vehicles such as ads, public relations and printed marketing materials and “new” media, such as websites and keyword advertising. You’ll also learn about crisis management in helping you recover from a negative incident. |
| 3:30 pm – 4:30 pm | Medical Delivery Regulations Barry Johnston, Duramark The Department of Transportation (DOT) harmonized regulations with the international agencies IATA and ICAO. This regulation came into full effect at the start of 2007 and has changed the definitions and methods of handling of biological specimens. This talk will explain what the new categories are, the regulations that cover their transport and how to comply with them. In addition, there are some trends in specimen integrity and transport that will affect the courier industry and we will elaborate on those topics so that couriers can approach hospitals, labs and other medical facilities and be up to date and fully compliant. |
| 6:00 pm – 7:30 pm | Pool Party Reception Sponsored by Datatrac |
| Saturday, May 19 | |
| 8:00 am – 9:00 am | Meet the Candidates Breakfast Meet the candidate running for the MCAA Board of Directors |
| 9:00 am – 10:30 am | Business Meeting & Election This is your opportunity to review the accomplishments of the past year and learn the direction we are going in the future. Followed immediately by the election of your Board of Directors |
| 10:30 – 10:45 am | Networking Break - Exhibit Hall |
| 10:45 am – Noon | Coaching Companies to Greater Sales and Profits. Jack Daly The key ingredient to increasing profits is enhancing sales management. Your sales force is only as good as your sales leadership. This training is designed to make positive results happen through more profitable selling. The emphasis is on street-tested (not theory) sales management techniques that are immediately implementable and show in enhanced profitability. When combined with sales techniques proven to build and nurture relationship selling you are rewarded with repeat, longer-term clients and, therefore, reduced sales and marketing costs. |
| Noon – 1:00 pm | Lunch |
| 1:00 pm – 1:30 pm | TSA Postal and Shipping Security Initiative |
| 1:30 pm – 2:30 pm | 2TSA IACSSP UPDATE |
| 6:30 pm – 7:30 pm | Reception Sponsored by SCI |
| 7:30 pm – 10:00 pm | Annual Banquet |
| Sunday, May 20 | |
| 9:00 am – 10:30 am | Brunch |
